UK Delivery & Shipping
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We are still dispatching orders however due to running a reduced staff level to allow our employees to maintain safe social distancing practices and to minimise risk to our employees and their families, we may be slower than usual to dispatch parcels.
We are therefore unable to guarantee dispatch and delivery times but pleased be assured we will endeavour to dispatch orders as quickly and as safely as possible.
Thank you for your understanding and patience.
UK Delivery Speeds and Charges
PLEASE NOTE: Delivery to some areas of Scotland and the Highlands will be made within 2 WORKING DAYS when dispatched on a NEXT WORKING DAY SERVICE.
The applies to the following postcodes: AB30-31, AB33-38, AB41-43, AB51-56, AB63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, HS1-9*, IV1-56, IV63, KA27-28, KW1-3, KW5-18*, PA20-78*, PA80, PH17-26, PH30-50, ZE1-3, TR21-25.
* Some deliveries within this postcode may take up to 4 days
We aim to dispatch all orders as quickly as possible but within 2-3 working days at busy times. We do not process orders on weekends or bank holidays.
You will receive an email to confirm your order and an email to confirm your order has been dispatched.
UK mainland orders are sent on a Next Working Day courier service and deliveries are made Monday to Friday between approximately 9am and 6pm.
Please note that, although we use the best UK couriers, delivery cannot be 100% guaranteed due to weather disruption and occasional problems with drivers on a local depot level.
Please be sure to fill in the 'COMMENTS ABOUT YOUR ORDER' box clearly stating any instructions, especially where you want your order left if no one is in. However, be aware that if an instruction is given to leave an order 'in a safe place' and it is therefore delivered without a signature it is at the customer's own risk. We cannot be held responsible for any items lost, missing or damaged that are left without a signature.