Shipping & Returns

Shipping & Returns

UK Delivery Speeds and Charges

 

**Unfortunately due to high volumes of orders, our despatch times are currently delayed. Please be assured that we are working as fast as possible to reduce this delay and to despatch orders as quickly as possible. Thank you for your patience. **

 

 

PLEASE NOTE: Delivery to some areas of Scotland and the Highlands will be made within 2 WORKING DAYS when dispatched on a NEXT WORKING DAY SERVICE.

The applies to the following postcodes: AB30-31, AB33-38, AB41-43, AB51-56, AB63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, HS1-9*, IV1-56, IV63, KA27-28, KW1-3, KW5-18*, PA20-78*, PA80, PH17-26, PH30-50, ZE1-3, TR21-25.

* Some deliveries within this postcode may take up to 4 days

 

Dispatch Times:

 

We aim to dispatch all orders as quickly as possible but within 2-3 working days at busy times. We do not process orders on weekends or bank holidays.

 

You will receive an email to confirm your order and an email to confirm your order has been dispatched.

 

UK mainland orders are sent on a Next Working Day courier service and deliveries are made Monday to Friday between approximately 9am and 6pm.

 

Please note that, although we use the best UK couriers, delivery cannot be 100% guaranteed due to weather disruption and occasional problems with drivers on a local depot level.

 

Please be sure to fill in the 'COMMENTS ABOUT YOUR ORDER' box clearly stating any instructions, especially where you want your order left if no one is in. However, be aware that if an instruction is given to leave an order 'in a safe place' and it is therefore delivered without a signature it is at the customer's own risk. We cannot be held responsible for any items lost, missing or damaged that are left without a signature.