Shipping & Returns

Shipping & Returns

UK Delivery Speeds and Charges

Unfortunately due to high volumes of orders, our despatch times are delayed. Pleae be assured that we are working as fast as possible to reduce this delay and to despatch orders as quickly as possible. 

Please note that we are closed over the Easter UK National Bank Holiday period, 19th April until 22nd April, we re-open on 23rd April. Orders placed after 2PM on 18th April will be despatched on our return, in the order they were placed and as quickly as possible. Please be assured that we will endeavour to catch up as quickly as possible and we thank you for your patience at this very busy time.

UK Mainland

Orders over £150.00 net

ParcelForce 24

Free of charge

Orders under £150.00 net

ParcelForce 24

£7.95 including VAT

     

Channel Islands, Northern Ireland, Republic of Ireland, Isle of Man

Orders over £150.00 net

ParcelForce 24

Free of charge

Orders under £150.00 net

ParcelForce 48

£9.95 including VAT

 

PLEASE NOTE: Delivery to some areas of Scotland and the Highlands will be made within 2 WORKING DAYS when dispatched on a NEXT WORKING DAY SERVICE. The applies to the following postcodes: AB30-31, AB33-38, AB41-43, AB51-56, AB63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, HS1-9*, IV1-56, IV63, KA27-28, KW1-3, KW5-18*, PA20-78*, PA80, PH17-26, PH30-50, ZE1-3, TR21-25.

* Some deliveries within this postcode may take up to 4 days

Dispatch Times:
We aim to dispatch all orders as quickly as possible but within 2-3 working days at busy times. We do not process orders on weekends or bank holidays.

You will receive an email to confirm your order and an email to confirm your order has been dispatched.

UK mainland orders are sent on a Next Working Day courier service and deliveries are made Monday to Friday between approximately 9am and 6pm.

Please note that, although we use the best UK couriers, delivery cannot be 100% guaranteed due to weather disruption and occasional problems with drivers on a local depot level.

Please be sure to fill in the 'COMMENTS ABOUT YOUR ORDER' box clearly stating any instructions, especially where you want your order left if no one is in. However, be aware that if an instruction is given to leave an order 'in a safe place' and it is therefore delivered without a signature it is at the customer's own risk. We cannot be held responsible for any items lost, missing or damaged that are left without a signature.